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Keeping IT Simple.
Who said help desk software had to be difficult anyway? You have too many other issues to solve and don't have time for a help desk that is overly
complicated and difficult to navigate. You need a help desk that is simple to implement, use, access, integrate and most of all - affordable. All the
tools and functionality you need at a cost that won't blow your budget.
ATTACC Features
- Windows and Web Consoles
- Management Dashboard
- Self Service Knowledgebase
- Desktop Suite Integration
- Active Directory Integration
- End User Announcements
- Automatic Ticket Routing
- Email Submission and Notification
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"ATTACC Help Desk has allowed our small IT department to become much more efficient. That efficiency is a
result of being able to not only keep track of our open tickets but also being able to look back at previous tickets and trend
problems. Being able to trend our problem equipment allows us to justify replacements like never before. The reports generated
by ATTACC also allow me to keep up to date with what types of tickets are being created and how long those tickets are staying
open. I have used numerous helpdesk solutions through the years but ATTACC by far out performs them all and definitely has the
most bang for the buck."
Drew Memorial Hospital
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