ATTACC Incorporated’s parent company, Network America Incorporated (www.naisolutions.com) was founded in early 1991 as a professional desktop management solutions firm. Throughout the years we have had the privilege of working with organizations both big and small and understanding true needs in service and desktop management. We have taken that experience from learning from you our customers, as well as our team’s experience who is comprised of specialist once in your shoes, (Help Desk technicians, IT Managers, desktop support engineers) to provide you ATTACC Help Desk Solution.

What we found is many organizations needed a simple, easy to use, ticketing system that would not cost hundreds of thousands of dollars. One that would provide important needs such as AD integration, end user surveys, and global announcements. A tool that would be diverse and able to support things like Lotus Notes and GroupWise, or be accessible from a Safari browser…

We heard you… so over four years ago we released ATTACC (Automated Trouble Ticketing and Customer Care). Developed and supported fully in beautiful Clearwater Florida.

Obviously there are several good and some great service desk solutions on the market today. But our goal is to bring to you the service desk features you need for your IT organization to be a success, more organized and reliable to your end user community, and most of all save you money.

We want to hear from you, if you own our product, have seen a demo or even taken your valuable time to set up a no obligation trial, we want to hear your feedback. Even if you have things you don’t like….ITIL and service management is ever changing and a moving target. We hope with your valuable input and our experiences we can continue to be successful together.

On behalf of all of my team, we thank you for visiting our website today and look forward to hearing from you again tomorrow.

Sincerely,
Joe Meier
President/CEO
ATTACC Software Inc.