ATTACC Service Desk

 

ATTACC Service Desk v5 System Requirements

Server

Operating System

Windows® Server 2003 SP2 with IIS installed (32 or 64 bit)
Windows® Server 2008 SP1 with IIS installed (32 or 64 bit)

Database

Microsoft® SQL 2000, 2005 or 2008
Microsoft® SQL Express 2005 or 2008

Memory

1 gigabyte (GB) RAM or higher

Disk space

500 megabytes (MB) of free disk space
2 MB for approximately every 1,000 records and space necessary for file attachments

Network Connection

100 Mbps minimum

Other

Microsoft® .NET Framework 2.0 and 3.5
Optional Email connectivity requires SMTP and POP or IMAP
Optional Directory Services integration requires Active Directory® or LDAP compliant directory


ATTACC Windows Console

Operating System

Microsoft® Windows® XP SP3 (32 or 64 bit)
Microsoft® Windows® Vista SP1 (32 or 64 bit)

Memory

1 gigabyte (GB) RAM or higher

Network Connection

256 Kbps minimum, 100Mbit recommended

Display

1024 x 768 or higher resolution

Other

Microsoft® .NET Framework 3.5


ATTACC Web Console

Web Browser

Microsoft® Internet Explorer® 7.0 or higher
Firefox® (Mozilla®) 2.0 or higher

Display

1024 x 768 or higher resolution

Network Connection

256 Kbps minimum, 100Mbit recommended



Events

See ATTACC
Learn how to create a feature-rich service desk that incorporates ITIL framework with ATTACC Service Desk 5.5

Upcoming dates:
June 15th at 2:00 pm, EST
June 24th at 2:00 pm, EST


ATTACC Event Registration