Hosted as a service and provided securely across the internet, the ATTACC viaSaaS delivers ATTACC Service Desk - an integrated all-in-one solution that reduces call volume and expedites issue resolution.

The ATTACC hosted solution offers all of the Service Desk benefits without the overhead:

• Unlike other solutions, ATTACC SaaS includes a Full Windows console, E-mail integration and Active Directory and LDAP.
• The ATTACC SaaS Solution does not require you to sign long-term contracts or purchase additional equipment - all costs are inclusive!

• Easily convert to an on-site solution based upon changing business requirements
• Focus on your business because we take care of the infrastructure requirements, maintenance and upgrades!

ATTACC viaSaas delivers the advanced Service Desk solution provides end-to-end issue resolution between your support staff and your end-users. The self service portal offers an intuitive experience for end-users so they can easily self-diagnose their issues or contact support personnel to help them with issues. The extensive reporting and notification capabilities allow IT personnel to track requests throughout the issue lifecycle.